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Case study — Brand & Web · 2024

Halde Hotels

Three quiet hotels, one voice. A brand that feels like checking in early.

Halde Hotels — a room that feels like checking in early
Brand strategyIdentityWebBooking flow
Nº 06 / 06 — 2024
The brief

Halde runs three small hotels in three port cities — different buildings, different histories, three different logos nobody remembered. Bookings came through the big platforms, minus the big commissions.

The brief: one brand warm enough to remember, one booking flow good enough to use directly. Keep the buildings' characters; lose the chaos.

The approach
01

One voice, three accents

A shared wordmark and tone — unhurried, slightly bookish — with a colour per city drawn from its harbour light. The brand is the chain; the accent is the address.

02

Photography at check-in light

Every image shot in the hour after arrival — coats still on chairs, keys on counters. The brand promise is that exact hour.

03

A booking flow like a concierge

Three questions, one screen each: when, which city, which light. Price honesty up front, no urgency banners, a confirmation that reads like a welcome note.

The room — check-in light
The room — check-in light
Identity — one voice, three accents
Identity — one voice, three accents
The booking flow — three questions
The booking flow — three questions
The results

A year on, the platforms are the minority channel.

58%
Direct bookings, from 20%
3
Hotels, one memorable voice
31%
Repeat-guest rate, up from 19%
The client
Guests started saying ‘the Halde one’ instead of naming the platform. That sentence pays our bills.
Marte HaldeManaging Director
Credits
Strategy & identityMara Voss
Web & bookingJonas Kiel
MotionNoor Adema
PhotographyStudio Bemme
Next projectArvo Coffee Co.
Available for new work — Autumn 2026
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